Casablanca Studio LLC ("Casablanca," "we," "us") operates an appointment-only studio and contemporary art space at 1141 Shady Lane, Suite 102, Austin, Texas 78721, and the website casablanca.studio. This policy explains what personal information we collect, how we use it, and the choices you have. Discretion is central to how we work. We collect only what we need to serve you well, and we treat it accordingly.

Information we collect

Information you give us. When you inquire, book, or visit, we may collect:

• Your name, address, email, phone number, and communication preferences
• Details of your inquiry, such as placement, size, reference images, and preferred artist
• A copy or record of your government-issued photo ID, to verify you are 18 or older
• Health information you provide on our consent form, such as allergies, medications, and medical conditions relevant to a safe session
• Payment details, which are processed by our payment provider. We do not store full card numbers
• Messages, feedback, and anything else you choose to share with us
• Your email address, if you join our mailing list

Artists and job applicants. If you apply for a residency, guest spot, or position, we collect what you send us, such as your portfolio, social media profiles, and résumé. We use it only to evaluate and respond to your application.

Information collected automatically. When you visit our website, we and our service providers collect standard technical information: device and browser type, IP address, pages viewed, referring site, and time spent on the site. We use cookies and similar technologies to do this (see Cookies, analytics, and advertising).

Photographs and video. We photograph and film work created in the studio, as described under Photography and content.

How we use your information

• To respond to inquiries, schedule and manage appointments, and process deposits and payments
• To verify your age and eligibility for service
• To perform your session safely and support aftercare
• To send appointment confirmations, reminders, and service messages
• To send news, event invitations, and releases, if you have subscribed
• To document and share work created at the studio, subject to your choices
• To understand how our website is used, to improve it, and to measure and deliver our advertising
• To comply with legal, health, and regulatory requirements, and to protect our rights and the safety of our clients, artists, and staff

Health information

We collect health information only to perform your session safely and to meet Texas health regulations. It is shared only with the artist performing your session and the staff who need it. We never use it for marketing, and we never sell it. By completing our consent form, you consent to our processing of this information for these purposes.

Photography and content

Photographing and filming finished and in-progress work is part of how we document our artists' practice. Unless you opt out on your consent form, we may photograph or film your tattoo and use those images on our website, social media, and other studio materials.

• We do not show your face or name without your separate permission.
• You can opt out before your session, or ask us at any time to stop using images of your work in future materials.
• For clients who require additional discretion, we agree privacy arrangements in advance.

How we share information

We do not sell your personal information for money. We do share limited browsing information with advertising partners, as described under Cookies, analytics, and advertising, and you can opt out at any time. Otherwise, we share personal information only as follows:

• Artists. The artist performing your session receives the information needed to prepare and perform it. This includes guest artists, who are independent professionals working at the studio.
• Service providers. Companies that help us operate, including our booking platform, payment processor, email marketing provider, website host and analytics (Webflow and Google Analytics), advertising partners (Google and Meta), and business email (Google Workspace). They may use your information only to provide services to us.
• Legal and safety. When required by law, legal process, or health authorities, or when needed to protect the rights, property, or safety of Casablanca, our clients, or others.
• Business transfer. If Casablanca is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction, subject to this policy.

We never disclose that you are or were a client of Casablanca without your permission, except as required by law.

Cookies, analytics, and advertising

Our website uses cookies, pixels, and similar technologies to function properly, measure visits, and support our advertising.

• Analytics. We use Webflow Analytics and Google Analytics to understand how visitors use our site.
• Advertising. Our advertising partners, including Google and Meta, use cookies and pixels to measure the effectiveness of our ads and to show our ads to you on other websites and platforms. This is known as targeted advertising.

We never share health information, consent forms, booking inquiries, or appointment details with advertising partners.

You can opt out of targeted advertising by emailing info@casablanca.studio, by adjusting your Google and Meta ad settings, or by blocking cookies in your browser. Some site features may not work as intended if you block cookies.

Email communications

If you join our mailing list, we will send occasional updates about artists, residencies, events, and releases. Every message includes an unsubscribe link. Appointment-related messages are sent regardless of your marketing preferences.

Data retention

We keep personal information only as long as needed for the purposes above. Consent forms and service records are kept for at least two years after your last visit, as required by Texas regulations, and longer where needed for legal or insurance purposes. Mailing list information is kept until you unsubscribe.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-party sites

Booking and deposits are handled on our booking provider's website, which has its own privacy policy. Our site also links to other sites, such as Instagram. Those sites are governed by their own policies, which we encourage you to review.

Your rights

Depending on where you live, including under Texas law, you may have the right to:

• Confirm whether we process your personal information, and access it
• Correct inaccurate information
• Delete your information, subject to our legal record-keeping obligations
• Obtain a portable copy of your information
• Opt out of targeted advertising, sale of personal data, or profiling

To make a request, email info@casablanca.studio. We will respond within 45 days. If we decline your request, you may appeal by replying to our decision, and we will respond to your appeal within 60 days. We will not discriminate against you for exercising these rights.

Age requirement

Our services are available only to individuals 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.

Contact

Casablanca Studio LLC 1141 Shady Lane, Suite 102, Austin, Texas 78721 info@casablanca.studio

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